Resources

Be A Loyalty Company, Not A Company With A Loyalty Program
Whitepapers
How DSW Drives Loyalty With Compelling Omnichannel Experiences
Webinars
Sam's Club Success Story
Success Stories
Privacy & Personalization: Consumers share how to win them over without crossing the line
Whitepapers
Bloomingdale's Success Story
Success Stories
eCommerce Behavioral Marketing Playbook
Playbooks
Millennials: Where they shop, Why they shop, Why it matters
Whitepapers
Omni Hotels Success Story
Success Stories
Travel and Hospitality Behavioral Marketing Playbook
Playbooks
The Amazon Report: Consumers Share How Brands Can Win Them Back
Whitepapers
The Best Emails of 2018 & How to Ace 2019
Webinars
Financial Services Behavioral Marketing Playbook
Playbooks
Marketers Are on a Mission: State of B2C Marketing Report
Whitepapers
Total Economic Impact Report
Whitepapers
H. H. Brown Success Story
Success Stories
Optimizing Your Behavioral Email Triggers
Webinars
Is In-Store Shopping Dead?
Whitepapers
Forrester Now Tech: Email Marketing Vendors
Whitepapers
Forrester Now Tech: Identity Resolution
Whitepapers
Now Tech: Cross-Channel Campaign Management
Whitepapers
Surprise – Retail Is Growing! Here's What It Means For Digital Businesses
Whitepapers
When to Choose a Niche Email Vendor
Whitepapers
Vendor Landscape: Real-Time Interaction Management
Whitepapers
Finish Line Email Success Story
Success Stories
Finish Line Online Personalization Success Story
Success Stories
Win the Holiday Hustle: Email Marketing Guide
Whitepapers
Holiday Recap: The Biggest Email Marketing Wins from Cyber Week
Webinars
Boston Proper Success Story
Success Stories
Eddie Bauer Success Story
Success Stories
Value City Furniture Success Story
Success Stories
The Personalization Movement: From Customer Journeys to Individualized Interactions
Webinars
How Simon Mall Retailers Increase In-Store and Online Sales with Real-time Personalized Marketing
Webinars
The Path to Personalization
Whitepapers
SmarterHQ Lookbook
Lookbooks
5 Step Guide to Moving Beyond Cart Abandonment
Whitepapers
Retail Customer Intelligence
Whitepapers
Email Deliverability Best Practices in the Age of GDPR
Webinars
The State of B2C Marketing & How to Break Through the Noise
Webinars
5 Ways to Supercharge Email & Onsite Conversions
Webinars
Marketing in the Age of Hyper-Connectivity
Webinars
How H.H. Brown Engages Customers Using Behavioral Marketing
Webinars
Hyper-Personalization Strategies & Tactics
Webinars
SmarterHQ Total Economic Impact Webinar
Webinars
How to Light Up your Holiday Email Strategy
Webinars
Demystifying Customer Intelligence for Marketers
Webinars