Resources

Retail Personalization Playbook

Win the Holidays: 15 ways to capture and convert seasonal customers.

The Future Of Enterprise Marketing Technology

How Omni Hotels Increases Bookings With Next-Level Personalization

8 Email Personalization Tactics to Steal From Top Brands

Sam's Club Success Story

Privacy & Personalization: Consumers share how to win them over without crossing the line

Bloomingdale's Success Story

How DSW Drives Loyalty With Compelling Omnichannel Experiences

Millennials: Where they shop, Why they shop, Why it matters

Omni Hotels Success Story

Travel and Hospitality Behavioral Marketing Playbook

The Amazon Report: Consumers Share How Brands Can Win Them Back

The Best Emails of 2018 & How to Ace 2019

Financial Services Behavioral Marketing Playbook

Marketers Are on a Mission: State of B2C Marketing Report

Total Economic Impact Report

H. H. Brown Success Story

Optimizing Your Behavioral Email Triggers

Is In-Store Shopping Dead?

Forrester Now Tech: Email Marketing Vendors

Forrester Now Tech: Identity Resolution

Now Tech: Cross-Channel Campaign Management

Surprise – Retail Is Growing! Here's What It Means For Digital Businesses

When to Choose a Niche Email Vendor

Vendor Landscape: Real-Time Interaction Management

Finish Line Email Success Story

Finish Line Online Personalization Success Story

Holiday Recap: The Biggest Email Marketing Wins from Cyber Week

Boston Proper Success Story

Eddie Bauer Success Story

Value City Furniture Success Story

The Personalization Movement: From Customer Journeys to Individualized Interactions

How Simon Mall Retailers Increase In-Store and Online Sales with Real-time Personalized Marketing

The Path to Personalization

SmarterHQ Lookbook

5 Step Guide to Moving Beyond Cart Abandonment

Retail Customer Intelligence

Email Deliverability Best Practices in the Age of GDPR

The State of B2C Marketing & How to Break Through the Noise

5 Ways to Supercharge Email & Onsite Conversions

Marketing in the Age of Hyper-Connectivity

How H.H. Brown Engages Customers Using Behavioral Marketing

Hyper-Personalization Strategies & Tactics

SmarterHQ Total Economic Impact Webinar

How to Light Up your Holiday Email Strategy

Demystifying Customer Intelligence for Marketers